We believe it is important that prospective and existing clients can leave feedback and reviews about us. We also recognize the importance of having independent reviews about the surgery. For this reason we have teamed up with the Good Vet Guide to manage our online reviews. Many thanks to all those clients who voted for us and made us veterinary practice of the month October 2014, a prestigious national award. The reviews can be accessed via the link on our home page.
Many thanks to all those clients who voted for us in the prestigious Petplan Vet Awards. We have been nominated for veterinary practice of the year for the third year in a row and two of or vets, Phil and Sarah, has been nominated for vet of the year. In 2016, three of our reception team; Jackie, Margaret and Amanda all received nomination for outstanding customer service.
Please also look at our Facebook page for likes and reviews of our surgery.
We regularly conduct client questionnaires for feedback on how to improve our services.
Below are some of the comments left on review sites by our clients;
“Very friendly staff make me feel welcome.” Jo Mather
“I have always been satisfied with the care given to my dog and cat. Staff very friendly and helpful. Vet fantastic, I like to see Belinda.” Jane Reay
“Absolutely fantastic service. Very friendly staff, excellent.” Catherine Hardy
“My dog has been very ill during the last year and I’ve had tremendous support from everyone.” Rosalind Harrison
“Fantastic service even in emergency. Wonderful care of animals and customers.” Lisa Brand.
“Excellent care throughout for all our pets. Pleasant and helpful staff at both surgeries.” Jan Canavan
“Always helpful and kind.” Heather Bamber
“Fantastic vets and staff.” Adrian Wales
“Always find the staff very helpful and friendly. Bailey loves coming here!” Sheila Goodwin
“Brilliant vets. They were fab when I had a very poorly dog. Would def recommend.” Jenny Canavan.
“Best vets we ever had.” Bunton
“Always helpful and reassuring.” Frances Royle
“Excellent service, staff are pleasant and helpful.” Yvonne Taylor
“All the staff at this veterinary surgery work over and above the call of duty to ensure that visits are as comfortable and stress free as possible.” Anne Rowell
“Fantastic friendly vets.” Jane Campbell.